These Terms and Conditions set out the rules governing use of the StakeWise platform and the relationship between the company and users. They explain users’ rights and obligations when accessing games, placing wagers or otherwise interacting with the site. We operate the service for customers who accept these terms and any additional rules that apply to particular products or promotions.
Users must provide accurate, complete and up‑to‑date information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.
We may set account limits, including deposit, staking and withdrawal limits, and require verification checks before processing certain transactions. Failure to complete verification or to cooperate with security checks may result in withdrawal delays, temporary suspension or account closure.
Access to the platform is restricted to persons who meet legal age and jurisdictional requirements applicable to their location. We do not permit accounts for persons who are excluded or otherwise prohibited from gambling under applicable law. By registering you confirm you meet all eligibility conditions.
Users must not use the platform for fraudulent, abusive or illegal purposes. Prohibited behaviour includes, but is not limited to, collusion, account sharing, money laundering, falsifying documents and attempting to bypass security or system controls. We reserve the right to investigate suspicious activity and to take appropriate action, including withholding funds, suspending accounts and reporting to relevant authorities when required.
Promotions and bonuses are subject to separate terms which apply in addition to these Terms and Conditions. We may require a qualifying deposit, set wagering requirements, restrict eligible games and impose maximum bet rules while bonus funds are active. Promotional offers may be withdrawn, changed or cancelled at our discretion and may be limited to one per person, household or IP address.
Payment methods, processing times and any applicable minimums or maximums will be displayed on the cashier. We carry out checks on deposits and withdrawals to verify identity and source of funds. Withdrawals may be delayed or declined pending satisfactory completion of verification. Fees charged by banks or payment providers are the responsibility of the user unless stated otherwise.
If a dispute arises, contact our support team in the first instance and provide full details. We will aim to investigate and respond promptly. Where we cannot resolve a dispute directly, parties may consider mediation or other dispute resolution procedures as permitted by applicable law.
We may amend these terms from time to time. We will notify registered users of material changes by posting updates on the site or by other reasonable means. Continued use of the service after changes have been published constitutes acceptance of the revised terms. References to Stake Wise in these terms mean the operator of the platform and related services.
